Privacy Policy
Last Updated: 12/31/2024
At FireTech Exclusive, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.firetechexclusive.com ("Website") or make use of our services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you use our Website, contact us, or make a purchase. This includes:
a. Personal Data:
- Identity Information: Full name, title, and username.
- Contact Information: Email address, phone number, shipping/billing address.
- Financial Data: Payment card details (which are securely processed by third-party payment processors and not stored on our systems).
- Profile Data: Username, purchase history, preferences, feedback, and survey responses.
b. Non-Personal Data:
- Usage Data: Information on how you interact with our Website, including IP address, browser type, browsing history, pages viewed, and the time spent on each page.
- Technical Data: Device type, operating system, language, and location (via IP address).
- Cookies and Tracking Data: Information collected through cookies or similar tracking technologies.
2. How We Use Your Information
We may use the information we collect from you for the following purposes:
- To process transactions: We use your personal data to process payments, provide order confirmation, and deliver products or services.
- To communicate with you: We may send you transactional emails (such as order confirmations, shipment updates) and promotional messages if you opt-in.
- For customer service: To respond to your queries, support requests, and complaints.
- To improve our Website: We analyze usage patterns to improve the functionality, content, and user experience of our Website.
- To comply with legal obligations: We may use your data to comply with applicable laws and regulations.
3. How We Share Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following cases:
a. Service Providers:
We may share your personal data with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and customer service platforms. These parties are bound by confidentiality agreements and are only allowed to process your data for the specified purposes.
b. Legal Obligations:
We may disclose your personal data when required by law, such as in response to a court order, subpoena, or other legal processes.
c. Business Transfers:
In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new entity.
4. Your Rights
Depending on your location and applicable privacy laws, you may have certain rights concerning your personal data:
a. Access and Portability:
You have the right to request access to your personal data and obtain a copy of it in a structured, machine-readable format.
b. Correction:
You have the right to request that we correct any inaccurate or incomplete information we hold about you.
c. Erasure:
You can request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected or when you withdraw your consent.
d. Restrict Processing:
You may request that we limit the use of your personal data under certain circumstances, such as when the accuracy of the data is contested.
e. Opt-Out of Marketing Communications:
You may opt-out of receiving marketing emails by following the unsubscribe instructions included in those emails. Please note that even if you opt out of marketing communications, we may still send you transactional messages.
f. Data Portability (for GDPR Users):
You have the right to request a copy of your personal data in a structured, machine-readable format.
g. Non-Discrimination (for CCPA Users):
We will not discriminate against you for exercising your privacy rights under CCPA.
To exercise any of your rights, please contact us at [Insert Contact Email].
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (such as web beacons, tags, and scripts) to track activity on our Website and improve our services. You can manage your cookie preferences through your browser settings.
a. Types of Cookies We Use:
- Strictly Necessary Cookies: These cookies are essential for the Website to function and cannot be disabled.
- Performance Cookies: These cookies help us understand how visitors interact with our Website by collecting information on the number of visitors, pages visited, and time spent on the site.
- Marketing Cookies: These cookies are used to deliver personalized ads and measure the effectiveness of ad campaigns.
You can choose to disable cookies through your browser settings, but doing so may affect the functionality of the Website.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Retention of Data
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.
8. Third-Party Links
Our Website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. International Data Transfers
If you are accessing our Website from outside the United States, please be aware that your information may be transferred to and processed in the United States or other countries where our service providers are located. By using our Website, you consent to the transfer of your personal data across borders in accordance with this Privacy Policy.
10. Children’s Privacy
Our Website is not intended for children under the age of 13, and we do not knowingly collect personal data from children under 13. If you believe that we may have collected personal information from a child under 13, please contact us immediately at [Insert Contact Email].
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other operational needs. When we do, we will post the updated policy on this page and revise the "Last Updated" date. We encourage you to review this Privacy Policy regularly for any changes.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
FireTech Exclusive
Email: FireTechExclusive@gmail.com
Phone: 1-717-470-6178
Address:11 Spruce St
Apt B
Mountville Pa 17554